Written by a DRS secretary working in Georgia
As a DRS secretary, I love the opportunity to take job requests and interact with homeowners—giving space to hear their stories and build relationships. Processing receipts, fielding phone calls, organizing schedules, and handling many other details keep my days full.
When we first made contact with Miss Sharon* about repairing her roof, she put us off, saying she would take care of it. “But how?” we wondered. So, we visited her again. In a post-storm environment fraught with scammers, we learned to move slowly and gently. Trust takes time.
Visits over the next few weeks held conversations about her family, her community, and her history. Eventually, she acknowledged she could use help with her roof. Today, thanks to donated materials and a willing volunteer crew, Miss Sharon has a new roof on her house—and her smile radiates her gratitude!
*Name changed to protect identity.
